Privacy Policy
Effective date: May 2026
Tech Bytes Design ("we", "us", "our") is committed to protecting the privacy of everyone who interacts with our website and services. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and your rights regarding your data.
1. What Information We Collect
1.1 Account Information
When you create a client portal account, we collect:
- Full name
- Email address
- Phone number (optional)
- Location (city/country — optional)
- Industry (optional)
- Budget range (optional)
- How you heard about us (optional)
- Newsletter subscription preference
- Date and time of account creation
- Authentication provider (email/password or Google Sign-In)
This information is used to personalise your experience on the portal and to communicate with you about your projects.
1.2 Google Sign-In
If you register or log in using Google, we receive your name and email address from Google as part of the OAuth flow. We do not receive your Google password or any other Google account data. Your use of Google Sign-In is governed by Google's Privacy Policy.
1.3 Form Submissions
When you submit a project request or contact form, we collect:
- Full name, email address, phone number
- Project description and requirements
- IP address (for spam prevention and security)
- Browser user agent (browser type and operating system)
1.4 Project Data
If you become a client, we store project tracking information including stage history, notes, and delivery dates in association with your account.
1.5 Automatically Collected Information
We do not use any third-party analytics services. We do not run advertising cookies or cross-site tracking scripts.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your client portal account
- Respond to your enquiries and project requests
- Send transactional emails (account welcome, project updates, cancellation decisions)
- Send newsletter updates if you have opted in
- Protect the security and integrity of our services (IP-based spam prevention)
- Improve the quality and relevance of our website and services
- Comply with applicable legal obligations
We do not sell, rent, share, or trade your personal information with any third parties for marketing purposes.
3. Transactional Emails
By creating an account or submitting a form on our website, you will receive transactional emails that are necessary for the service, including:
- Account welcome email upon registration
- Project submission confirmation
- Project stage update notifications
- Cancellation request decisions
These emails are not marketing communications and cannot be opted out of while you have an active account or open project.
Newsletter emails are optional. You may subscribe or unsubscribe at any time by updating your notification preferences in your account settings.
4. Data Storage and Security
Your information is stored securely using Google Firebase (Firestore), hosted on Google Cloud Platform. Google maintains robust security practices including encryption at rest and in transit. For more details, see Google Cloud's Security Overview.
Access to stored data is restricted:
- Account data: accessible only to the account owner and authenticated administrators
- Submission data: readable only by authenticated administrators
- Project tracking data: accessible to the project owner and authenticated administrators
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your account and associated data at any time (see Section 7).
6. Cookies and Local Storage
Our website uses minimal, functional storage:
- Theme preference: Stored in your browser's localStorage. No personal data is sent to our servers.
- Admin sidebar state: Stored in localStorage. No personal data involved.
We do not use advertising cookies, cross-site tracking cookies, or any third-party analytics services.
7. Your Rights
Under applicable data protection principles, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data — you can update most profile fields directly in your account settings
- Erasure: Request deletion of your account and personal data
- Objection: Object to specific processing of your personal data
To exercise any of these rights, contact us at techbytesdesign@gmail.com. We will respond within 30 days.
8. Third-Party Services
We use the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Firebase | Authentication, database, and file storage | firebase.google.com/support/privacy |
| Google OAuth | Sign-in with Google | policies.google.com/privacy |
| Vercel | Website hosting and deployment | vercel.com/legal/privacy-policy |
| Gmail (via Nodemailer) | Transactional email delivery | policies.google.com/privacy |
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.
10. External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
12. Contact
For any privacy-related questions or concerns:
Tech Bytes Design Email: techbytesdesign@gmail.com Phone: +91 95965 24832 Hours: Monday–Thursday & Saturday, 10:00 AM – 4:00 PM IST